Payment Policy

Payment Methods:

At Latha Super Speciality Hospital, we take pride in offering a wide range of secure and convenient payment methods to cater to the diverse preferences of our valued customers. Your convenience and security are our top priorities, and that’s why we offer the following payment options:

  1. Online Payment (Phonepe Payment Gateway): We have carefully selected the Phonepe Payment Gateway for its reputation as a trusted and secure payment provider. Phonepe offers a robust platform, and with us, you can confidently utilize various online payment options:
    • Credit Cards: Major credit cards are accepted, providing you with a quick and seamless checkout experience.
    • Debit Cards: Debit cardholders can also enjoy the convenience of making secure payments directly from their bank accounts.
    • Net Banking: For those who prefer the ease of net banking, we offer this option to facilitate transactions directly from your bank account.
    • UPI (Unified Payments Interface): UPI is a popular and highly convenient payment method. Link your UPI-enabled bank account to Phonepe for effortless transactions.
    • Wallet Payments: If you have digital wallets linked to your Phonepe account, you can use them for payments, enhancing the convenience of your shopping experience.

Payment Fees:

  1. Payment Fees:
    As of now, we do not impose any additional fees associated with our payment methods.
    b. However, please note that we reserve the right to introduce fees or charges in the future, and any such changes will be clearly communicated.
    c. Applicable taxes, if any, will be transparently presented during the checkout process and charged accordingly.

Security Measures:

  1. Security Measures:
    Your payment information’s security is of utmost importance to us.
    b. To safeguard the confidentiality and integrity of your data, we implement industry-standard security measures.

Third-Party Payment Gateway:

  1. Third-Party Payment Gateway:
    a. We have chosen Phonepe as our payment gateway provider due to their reputation for robust security measures, reliable services, and widespread acceptance.
    b. By using our website, you agree to abide by Phonepe’s terms and conditions regarding payment processing, chargebacks, refunds, and fraud prevention.
    c. We encourage you to review their terms and conditions for a comprehensive understanding of their services.

Accuracy of Pricing:

  1. Accuracy of Pricing:
    a. We prioritize accuracy in the pricing information displayed on website.
    b. Our systems undergo regular checks to ensure that pricing details are up-to-date and correct.
    c. However, we acknowledge that rare instances of errors or discrepancies may occur.
    d. Should you notice any discrepancies during the checkout process, please do not hesitate to contact our customer support team for prompt assistance.
    e. We greatly value your cooperation in helping us maintain accurate pricing information.

Payment Disputes and Chargebacks:

  1. Payment Disputes and Chargebacks:
    a. In cases of payment disputes, unauthorized transactions, or concerns related to chargebacks, we recommend reaching out to our customer support team as the initial point of contact.
    b. Our dedicated team will work closely with you to thoroughly understand and resolve the issue in a timely manner.
    c. If necessary, we may collaborate with Phonepe to investigate and address the dispute, adhering to their policies and procedures.
    d. We are committed to ensuring transparent and equitable resolution processes for all payment-related matters.

Updates and Modifications:

  1. Updates and Modifications:
    a. We retain the right to update or modify our Payment Policy as needed to reflect changes in our services, technological advancements, or evolving regulatory requirements.
    b. Any updates or modifications to this policy will be effectively communicated through our website, or other appropriate channels.
    c. We kindly urge you to review the most recent version of the policy before making a payment to remain informed about any adjustments that may impact you.
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